GENERAL QUESTIONS ABOUT THE CULTIVATION CLOTH

What is the width of the growing cloth and is there a wider cloth?

Answer: The cloth is 46cm wide.

What is the cloth made of?

Answer: The fabric is made of 100% Cellulose

(CTMP and Sulphate pulp).

 

Is there canvas in longer dimensions?

Answer: It can go up to a couple of hundred meters via a special order.

If you need to make a special order, you can contact us at kontakt@viridifibra.se .

 

Which side should be up?

Answer: Have the colored side up and the bright side down.

 

How long does it take before the canvas is broken?

Answer: The culture cloth has a degradation rate of about 3 months.

Depending on how much the fabric is soaked, the faster the degradation rate.

 

Can you cover the canvas with soil or other materials?

Answer: Yes, it works very well, but the rate of degradation can vary slightly.

Companies & resellers

Are you as a company interested in becoming a reseller or just want to place a larger order?

Contact us at kontakt@viridifibra.se for more information!

 

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Terms of purchase

 

Delivery

Shipping costs SEK 50 and for purchases over SEK 600, it is free of charge.

We always process your order as quickly as possible and we always try to get your order sent the same day.

Orders placed before 12 noon, we guarantee treatment the same day.

We use Postnord as a supplier and have a delivery time of 1-5 working days, package number is sent via e-mail so you can track your package.

 

Payment options

We offer two different payment options;

Card payment via Stripe (VISA, Mastercard, Maestro & American Express)

When paying by credit card, click in and select Payment / Credit card at checkout and fill in the cardholder's name, card number, its expiry month and CVC code.

 

PayPal

Follow the instructions that appear and accept the payment via PayPal.

 

Receipt & order confirmation

Receipt, order confirmation and package number are sent via e-mail to the specified address.

 

Be careful and review your contact information before you click order, so that your package arrives correctly!

 

Complaint

If you ordered a product and the product is broken, we will replace your item completely free of charge.

Send an email to kontakt@viridifibra.se or use our contact form on the website with your order number and explain what happened to your order and we will handle your case as quickly as possible.

 

Open purchase

We guarantee open purchase for unopened packaging for 14 days, but if you are not satisfied with your item, contact us via the contact form or email us at kontakt@viridifibra.se and describe what the problem is and we will try to solve it to the best of our ability.

 

Privacy Policy

 

Personal information

ViridiFibra is responsible for ensuring that your personal information is used solely for the customer relationship between the buyer and ViridiFibra and to ensure that your order can be processed correctly. We guarantee that we do not disclose your information to any third party.

 

Payment security

ViridiFibra guarantees that the payment methods listed above are secure payment methods and are used only to complete your order, which is done automatically via Stripe or PayPal. Stripe is certified with PCI-DSS (Payment Card Industry Data Security Standard).

Cookies for Web Statistics

To be able to understand and analyze how visitors use our website, we use the tool Google Analytics. Below we list the cookies set by viridifibra.se for Google Analytics:

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    _ga - collects information about the visitor, which pages are visited for how long, how the visitor found the page, and if the visitor has been here before. The cookie is stored for two years.
     

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    _gid - collects information from the visitor about the visitor and is used to differentiate between different users. The cookie is stored for 24 hours.
     

  •   
    _gat - is used to limit the number of requests sent for a limited time. The cookie is saved for 10 minutes.
     
     

The information generated by Google Analytics cookies (including IP address) is stored on Google's servers. We use these cookies to better understand how the website is used so that we can improve it. The information is also used for marketing purposes. The features for generating Demographics and interest reports, Advertising reporting features in Google Analytics and the features for using remarketing with Google Adwords are enabled. Precisely these functions are used to improve the website and for marketing purposes to be able to improve our marketing strategies and outcomes. All of this information may be transferred by Google to a third party if required by law or in cases where a third party processes the information on Google's behalf.

 

Below we list the remaining cookies set by viridifibra.se for web statistical purposes:

We use threats to improve our website so that it is easier to use and understand. Depending on what we are currently investigating, the following cookies can be set:

 

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    _hjIncludedInSample - This is set to indicate that your session has been saved in aggregated data that tells us how our visitors use our website.
     

  •   
    _hjMinimizedPolls - This shows that you did not want to respond to a survey that we conduct and the cookie ensures that it does not appear and disturb you again.
     

  •   
    _hjDonePolls - This shows that you have already answered a survey and the cookie ensures that you do not get the same question several times.
     

 

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If you do not want your visits to be displayed in the statistics for viridifibra.se, you can install an extension in your browser. The extension is available for the Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, and Opera browsers. You download the extension from Google (the information is in English).